Ticketsmaster Documentation

quicksetup

Quickly sets up the bot with default settings and creates three different panels. Ban Appeals, Reports, and Questions.

help

Displays help information about the bot.

close <reason>

Closes the current ticket.

closeolderthan <time in m/h/d/w>

Closes all tickets that are older than the specified time. Time can be specified in minutes (m), hours (h), days (d), or weeks (w).

panelcreate --title <title for embed> --description <description of embed>

Creates a ticket panel with a custom name for users to click and create tickets.

multipanelcreate --title <title for embed> --description <description of embed> --button1 <button1 name> --button2 <button2 name> --button3 <button3 name>

Creates a ticket panel with multiple buttons for different ticket types.

viewtranscripts <@mention/username/UserID>

Displays the transcripts of a user's tickets. (sent in DMs)

dmtranscript <on/off/config>

Controls whether users receive a transcript in their DMs when a ticket is closed.

addstaff <roleName>

Adds a staff role to be able to view and manage tickets.

removestaff <roleName>

Removes a staff role from managing tickets.

viewstaff

View what roles are designated as staff.

addadmin <@mention/username/UserID>

Adds a user as a Tickets Admin.

removeadmin <@mention/username/UserID>

Removes a user as a Tickets Admin.

viewadmins

View all the ticket admins.

blacklist <@mention/username/UserID>

Blacklists a user from being able to create tickets.

tempblacklist <s/m/d/h/w>

Temporarily blacklists a user from creating tickets for the specified duration.

unblacklist <@mention/username/UserID>

Unblacklists a previously blacklisted user.

viewblacklist

View the list of blacklisted users.

autoclose help

Displays help information about autoclose commands.

inactivepurge <h/d/w>

Automatically purges tickets that have been inactive for the specified time.

clearblacklist

Clears all users from the blacklist.

ban <@mention/username/userId>

Bans a user from the server.

unban <@mention/username/userId>

Unbans a user from the server.

kick <@mention/username/userId>

Kicks a user from the server.

timeout <@mention/username/userId> <duration in s, m, d, w> <reason>

Times out a user for a specified duration.

untimeout <@mention/username/userId>

Removes a user's timeout.

nickname <@mention/username/userId> <newNickname>

Change the specified member's nickname.

botclear

Clears all bot messages and messages starting with the set prefix.

purge <amount>

Clears the specified amount of messages.

note add <noteContent>

Add a note to a user.

note remove <@mention/username/UserId>

Remove a note from a user.

note clearall <@mention/username/UserId>

Clear all notes for a user.

notes <@mention/username/UserId>

View all notes for a user.

role <@mention/username/UserId> <roleName>

Add/remove roles to/from a user.

roles

View an embed of server roles.

prefix set <newPrefix>

Changes the bot's prefix.

alias add <alias> <commandName>

Add a custom alias for any command.

alias remove <alias>

Remove a command's alias.

alias list

List all active aliases in the server.

settranscriptschannel #channel

Sets the channel where ticket transcripts will be sent.

addtoteam --teamname --rolename

Adds a role to a support team.

removefromteam --teamname --rolename

Removes a role from a support team.

assignteam --team <teamname>

Assigns a support team to the category. MUST be run in a ticket channel.

unassignteam --team <teamname>

Removes the assigned support team from the category. MUST be run in a ticket channel.

createsupportteam <teamname>

Creates a new support team.

deletesupportteam <teamname>

Deletes an existing support team.

supportping --team <teamname> --enable/disable

Enable or disable pinging for a support team.

viewsupportteams

Displays a list of all support teams and their members.

supportteamhelp

Displays help information about support team commands.

autoclose inactivity enable/disable

Enable or disable automatic ticket closing due to inactivity.

autoclose inactivity on <time in s/m/d/h/w>

Set the duration of inactivity before a ticket is automatically closed.

autoclose config

View current autoclose configuration settings.

autoclose onmemberleave enable/disable

Enable or disable automatic ticket closing when a member leaves the server.

addtempviewer <@mention/username/UserID>

Temporarily adds a user as a viewer to the current ticket.

claim

Claims the current ticket for yourself.

claimcount

Shows how many tickets you have claimed.

claimleaderboard

Displays a leaderboard of staff members and their claimed tickets.

unclaim

Unclaims a previously claimed ticket.

add <@mention/username/UserID>

Adds a user to the current ticket.

remove <@mention/username/UserID>

Removes a user from the current ticket.

deletearchive

Deletes an archive from the server.

gettranscript

Gets the transcript of the current ticket.

addviewer <@mention/username/UserID>

Adds a role as a viewer to all tickets following.

removeviewer <@mention/username/UserID>

Removes a role as a viewer for all tickets.

staffactivity

Shows the activity of staff members in tickets.